Shipping
- Processing: orders are processed within 2 business days.
- Standard shipping: about 3 to 7 business days after processing. Free on orders over $50.
- Faster options: shown at checkout when available.
- Digital items: delivered by email right after checkout.
- Tracking: you will receive a tracking link by email as soon as your order ships.
Our 30-day happiness guarantee
If you are not happy with your order, tell us within 30 days of delivery and we will make it right with a refund or exchange.
- Jewelry: return it unworn or lightly tried on, in its original condition and packaging.
- Candles, mists and elixirs: for safety and hygiene, we accept returns on unopened items. If an opened item arrived damaged or is not as described, contact us and we will fix it.
- Digital items: because they are delivered instantly, they are not refundable once delivered, unless the file is faulty or you were charged twice.
- Damaged or wrong item: email us within 7 days of delivery with a photo and we will send a replacement or refund.
To start a return or exchange, email support@spoiledenergy.com with your order number. Return shipping is paid by the customer except when we sent a damaged or incorrect item.
See our full Refund Policy in the footer for details.