Shipping policy

Shipping policy

  • Processing time: orders are processed within 2 business days (Monday to Friday, excluding holidays).
  • Standard shipping: about 3 to 7 business days after processing. Free on orders over $50.
  • Faster options: shown at checkout when available, with their rates.
  • Digital items: delivered by email immediately after checkout. Check your spam folder if you do not see them, or contact us.
  • Tracking: a tracking link is emailed once your order ships.
  • Destinations: we ship to the locations offered at checkout. Delivery estimates above apply to domestic orders.
  • Customs and taxes: international orders, if offered, may be subject to duties or taxes set by the destination country and paid by the customer.
  • Address accuracy: please check your shipping address at checkout. We cannot reship orders delivered to an incorrect address provided by the customer.
  • Delays: carrier delays are outside our control, but we will help you track down any package that seems late.

Questions? Email support@spoiledenergy.com.